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PROGRAMS AND SERVICES

Sexual Assault Help Line

• 24 hours-a-day / 7 days a week
• Free, safe, confidential
• Support and referrals

The 24-hour crisis support Help Line is staffed by volunteers who have completed a comprehensive training program. Agency staff support our volunteers at all times.

Sexual Assault Help Line FAQs

HOW DO I KNOW THIS SERVICE IS ANONYMOUS? • Callers don't have to provide their name/s • The toll-free number won't appear on any phone bills • "Call Display" is not used • All calls are strictly confidential.

WHO CAN CALL THE HELP LINE? • Anyone who has experienced sexual assault, childhood sexual abuse (including incest survivors), and/or sexual harassment can call. • Friends or family members of folks who have experienced sexual assault, childhood sexual abuse, and/or sexual harassment

WHAT HAPPENS WHEN I CALL? • When you call, an answering service will connect you with the worker on call, which might take a few minutes while you are on hold. • Support is provided through an empowerment-based, non-judgmental approach. • We recognize and respect the strengths of each caller, and their right to make their own decisions.

WHAT CAN I TALK ABOUT • Thoughts and feelings • Health issues • Going to the hospital or health clinic • Making a report to the police • Going to court • Impacts on your life

WHAT OTHER SUPPORTS CAN I ACCESS? • You can see someone in person or face to face online if you choose. • Access counselling support, more information, and referrals by getting in touch with us.

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