• 24 hours-a-day, 7 days a week
• free, safe, confidential
• support and referral
The core of our crisis support is a 24-hour telephone Help Line. This is staffed by female volunteers who have completed an intensive and comprehensive training program. Agency staff members also provide back up at all times.
Women's Sexual Assault Help Line
PROGRAMS & SERVICES
Support is provided through an empowerment-based, non-judgemental approach, which recognizes and respects the strengths of each women caller, and her right to make her own decisions.
The service is also anonymous and confidential - a caller doesn't have to provide her name, the toll-free number won't appear on a woman's phone bill, and "call display" is not used.
Who can call the Help Line?
• women who have experienced sexual assault, childhood sexual abuse (including incest survivors), and/or sexual harassment
• friends or family members of women who have experienced sexual assault, childhood sexual abuse, and/or sexual harassment
What happens when I call the Help Line?
After telephoning the toll-free number, an answering service will connect you with the female worker who is on call.
What can I talk about?
You can talk about:
• health issues
• going to the hospital or a health clinic
• making a report to the police
• going to court
Can I see someone?
You can call the Bracebridge or Parry Sound office, and leave your name and contact information. A staff member will return your call as soon as possible, and an appointment can be made to see a counsellor from Monday to Friday (during business hours).
Staff members can also be sent messages by e-mail. A response will be sent as soon as possible.
N.B., Please do not send any confidential information in an e-mail, as this is not necessarily a secure means of communication.